Managers are crucial to your company, whether they manage teams of one or many. They create a healthy corporate culture that inspires growth and collaboration and set clear goals and offer support to their team members. In the end, they drive the most important performance metrics: employee engagement and productivity.
The ability to communicate is essential to manage people. Effective managers know how to encourage their employees, recognize their achievements, and give constructive feedback. Even the most skilled managers could use some improvement in areas such as goal-setting, communication, and high-quality discussions.
Process Improvement
How you conduct business is an important factor in your success. Managers need to know how the system works and what they can do to improve it. This area of management improvements covers everything from the structure and flow of processes to the implementation and segregation tasks, time-saving strategies like mise-en-place, automation, and reducing errors through the use of a quality control system.
Managers must also understand how the performance management process should be carried out. There are times when processes are constructed incrementally over time, no one–not even HR leadership–knows for sure how the whole thing should be conducted from beginning to end. This can result in inconsistencies which can be frustrating for supervisory and managerial staff. Training is vital to ensure that managers and team members understand the reason (your purpose) behind your procedure as well as the steps to follow to ensure consistency.
